Question 1

What is Travia?

Accepted Answer

Travia is an AI-powered travel metasearch and marketplace, primarily for Nepal. You can compare and book flights, hotels and homestays, tours and treks, car rentals and real estate from local operators and global providers (like Booking.com and Agoda) — all in one place.

Question 2

Is Travia free to use?

Accepted Answer

Yes. Searching and comparing on Travia is completely free for travellers. Individuals can host their own space for free, and businesses get a dedicated workspace with a full dashboard for their listings.

Question 3

Does Travia cover destinations outside Nepal?

Accepted Answer

Travia is built global-first and primarily serves Nepal today, with prices, language and currency tailored to local travellers. The platform is designed to expand across South Asia and beyond.

Question 4

How does Travia compare prices?

Accepted Answer

Travia aggregates listings and fares from local Nepali operators and international OTAs, then shows them side by side with prices reconciled to the official Nepal Rastra Bank (NRB) foreign-exchange rate — so you compare like for like.

Question 5

How do I make a booking?

Accepted Answer

Search your destination and dates, compare the options, then reserve directly with the host or operator. You’ll see a confirmation and can manage everything from your Account.

Question 6

How do I pay?

Accepted Answer

Stays and tours are currently confirmed with pay-at-property — you book now and pay when you arrive (cash or a local wallet like eSewa/Khalti, depending on the host). Online card payments are being rolled out.

Question 7

Can I cancel or change a booking?

Accepted Answer

Cancellation and change policies vary by listing, so check the listing’s policy before you book. You can view and manage all of your bookings from your Account page.

Question 8

How do reviews work?

Accepted Answer

Only travellers who have actually completed a booking (or, for real estate, a property viewing) can leave a review. That keeps every rating on Travia genuine.

Question 9

Which currencies and languages does Travia support?

Accepted Answer

Travia works in 5 languages — English, Nepali, Mandarin Chinese, Spanish and Russian — and supports two currencies, NPR and USD, converted at the official Nepal Rastra Bank (NRB) rate. NPR is the default for Nepal.

Question 10

How do I list my property or business?

Accepted Answer

Individuals can host a space for free, and businesses can create a dedicated workspace from “Create a business”. Add your details, set pricing and availability, and publish — listing is free.

Question 11

How do hosts get paid?

Accepted Answer

Because bookings are pay-at-property today, guests pay you directly when they arrive. As online payments roll out, payouts will be sent to your linked account, with everything tracked in your dashboard.

Question 12

How do I reset my password?

Accepted Answer

Click “Forgot password” on the login page, enter your email address, and we’ll send you a secure reset link.

Question 13

How do I verify my email?

Accepted Answer

After signing up, check your inbox for a verification email from Travia and click the link inside. You can resend it from the verification screen if needed.

Question 14

Is my personal information secure?

Accepted Answer

Yes. We use industry-standard encryption and security practices to protect your data, and never expose your personal details publicly. See our Privacy Policy for full details.

Frequently asked questions

Frequently asked questions